We at Consumerce.net find it important that our customers are satisfied with their purchases. If for any reason you are not satisfied with your order, you can return it within 14 days of receiving the order. Return procedure: Please contact our customer service at info@consumerce.net to register your return. State your order number and the reason for the return. Pack the items securely and securely in the original packaging, if possible. Add a copy of the invoice. Send the package back to the following address: Consumerce.net Sporkt 8 5122HD Rijen The Netherlands Once we have received and processed your return, you will receive an email confirming the refund. The purchase amount will be refunded to the original payment method within 14 days after receipt of the return shipment. Conditions: The returned items must be unworn, undamaged and in the original packaging. Returns that do not meet these conditions will not be accepted and will be sent back to the customer. The costs for returns are the responsibility of the customer, unless the item is defective or the wrong size or color has been delivered. Digital products, such as e-books and software, cannot be returned unless the product does not work or is damaged. This return policy complies with Dutch law and entitles the customer to cancel the purchase and receive a refund of the purchase price within 14 days of receipt of the order. If you have any questions about our return policy, please contact our customer service at info@njlretail.nl.