Delivery within the Netherlands If you place an order before 3:00 PM on a working day, your order will in most cases be shipped the same day. Shipping time is usually 24 hours, but can take up to 3 business days. Delivery in Belgium and Germany If you place an order before 3:00 PM on a working day, your order will in most cases be shipped the same day. Shipping time is usually 3 to 5 business days. Shipping costs At Consumerce.net, shipping costs are free when you spend €25 or more. For orders under €25, the following rates apply: €4.95 for the Netherlands, €6.95 for Belgium and €7.95 for Germany. Shipping method We mainly ship with PostNL, but during busy periods the services of DHL and/or DPD may be used. We do our utmost to ship and deliver your order as quickly as possible. Shipping confirmation and Track & Trace As soon as your order has been shipped, you will receive a shipping confirmation by e-mail containing your Track & Trace code. With this code you can track your order online and see when it will be delivered to you. Delivery We deliver your order to the address you specified. If you are not at home at the time of delivery, the delivery person will leave a message with further instructions. Returns If you are not satisfied with your order, you can return it within 14 days of receipt. The costs for returning are for your own account. For more information about returning your order, please refer to our return policy.